As reported to the FAA. Reports are unverified, and codes are left as the FAA publishes them.
What was found
OVER MEM AT FL 410 TEMP -60C DEGREES F/O WINDSHIELD CRACKED. F/O SIDE WINDOW CRACKED AT 11,000. FOLLOWED QRH FOR CRACKED WINDSHIELD AND CONTINUED TO KNOXVILLE. REMOVED AND REPLACED RIGHT WINDSHIELD AND RIGHT SIDE WINDOW IAW CRJ MM 56-11-01. P/N OFF: 601R33033-14 S/N OFF: 01214H4750 P/N ON: NP-139321-10 S/N ON: 01296R1711, P/N OFF: 601R33033-12 S/N OFF: 0199H3356, P/N ON: NP-139322-6 S/N ON: 03133H3843.