As reported to the FAA. Reports are unverified, and codes are left as the FAA publishes them.
What was found
CLIMBING THROUGH 18,500€™ WE HEARD A POP AND A CRACK AND SIMULTANEOUSLY HAD A R WINDOW HEAT CAUTION MESSAGE. THE RIGHT WINDSCREEN COMPLETELY CRACKED. THE PRESSURIZATION REMAINED THE SAME AND WE FOLLOWED THE QRH AND RETURNED TO FIELD. FLIGHT 3741 - FILED CLOSED) REPLACED R WINDSHIELD PER TASK CARD 56-220-1000-SKY. PLEASE REFERENCE AML 849980