As reported to the FAA. Reports are unverified, and codes are left as the FAA publishes them.
What was found
TRANSFER FROM EAML 1110834 : DESCENDING THROUGH FL200 LH SIDE WINDSCREEN OUTSIDE PLY SHATTERED. RAN QRH. (FILED CLOSED)REMOVED, AND REPLACED LH WINDSHIELD AS REQUIRED REF AMM AMM 56-11-01 SEE CARD 56-220-1000-SKY NO LEAKS NOTED OPS CHECKS GOOD.