As reported to the FAA. Reports are unverified, and codes are left as the FAA publishes them.
What was found
AT FL280, LEFT WINDSHIELD DEVELOPED SINGLE CRACK, FOLLOWED QUICKLY BY LEFT WINDSHIELD HEAT CAUTION, FOLLOWED BY TOTAL SHATTERING OF INNER CORE OF WINDSHIELD. COMPLIED WITH QRH, NO PRESSURIZATION LOSS OCCURRED. (FLIGHT 4788 - FILED CLOSED)THIS DISCREPANCY WAS TRANSFERRED TO CAMP ITEM 30160648 WITH THE FOLLOWING CORRECTIVE ACTION: "COMPLIED WITH REMOVING AND REPLACING CAPTAINS WINDSHIELD IN REF TO TASK CARD 56-220-1000 SKY. OPS AND LEAK CHECK GOOD"