Service difficulty report · Actuator · Boeing 747428

Difficulty date
October 10, 2017
Submitted
October 13, 2017
Operation
Air carrier
Aircraft
N952CA
Make and model
Boeing 747428
Aircraft serial
25238
Aircraft time
93,406 hours, 13,905 cycles
Engine
Ge CF680C2B1F
Part
Actuator
Part number
723D1009
Condition
Inoperative
Location
Door Lock
Part time
93,406 hours, 13,905 cycles
Stage of operation
CR
How discovered
9
Nature of condition
J
Precautionary procedure
O

As reported to the FAA. Reports are unverified, and codes are left as the FAA publishes them.

What was found

DURING FLIGHT, RECEIVED EICAS MASSEAGE FOR DOOR U/D FLT LOCK MESSAGE REMAINED UNTIL LANDING. TROUBLESHOT ECIAS MESSAGE, FOUND RIGHT UPPERDECK DOOR FLIGHT LOCK ACTUATOR INOPERATIVE.