As reported to the FAA. Reports are unverified, and codes are left as the FAA publishes them.
What was found
DURING CRUISE ON FLT 0441 CUN-CLE, NR 2 FMGC WILL NOT RESET AND AUTOPILOT NR 2 WOULD NOT ENGAGE AS A RESULT. DEFERRED PER MEL 22-10-01. ON MARCH 11, 2003, REPLACED NR 2 FLIGHT MANAGEMENT GUIDANCE COMPUTER (FMGC) IAW AMM 22-83-34-400-001. TESTED AFS OK. PERFORMED CROSSLOAD IAW AMM 22-70-00-610-007. PERFORMED RETURN TO SERVICE REQUIREMENTS FOR RVSM. AIRCRAFT RETURNED TO SERVICE.