As reported to the FAA. Reports are unverified, and codes are left as the FAA publishes them.
What was found
AFT CARGO DOOR FAILED TO OPEN COMPLETELY. UNABLE TO OPEN OR CLOSE MANUALLY. TROUBLESHOT PER MM. LIFT-LATCH ACTUATOR FROZEN. ON ORDER FROM LAX OSTF A4924. LEFT LWR ROD END BOLT DISCONNECTED AND DOOR LWR EDGE SUPPORTED BY LG STICK. REPLACED AFT CARGO DOOR LIFT LATCH POWER UNIT.