SDR UALA2011092605195

Service difficulty report · Interface Unit · Boeing 777222

Difficulty date: September 22, 2011
Submitted: October 20, 2011
Operation: Air carrier
Aircraft: N768UA
Make and model: Boeing 777222
Aircraft serial: 26919
Aircraft time: 67,016 hours, 12,101 cycles
Engine: Pwa PW4077
System (JASC): 2330 · Entertainment System
Part: Interface Unit
Part number: RDAA500412
Part serial: 5
Condition: Failed
Location: Entertain Sys
Stage of operation: NR
How discovered: 9
Nature of condition: O
Precautionary procedure: O

As reported to the FAA. Reports are unverified, and codes are left as the FAA publishes them.

What was found

ENTERTAINMENT SYSTEM AUDIO AND VIDEO INOPERATIVE. REPLACED VIDEO INTERFACE UNIT PER AMM. REACTIVATED ENTERTAINMENT SYSTEM LOADED VIU & CONFIG DATABASE. PAX AUDIO AND VIDEO ENTIRE CABIN NORMAL OPERATION AFTER CONFIG DATABASE INSTALL COMPLETE.