Service difficulty report · Windshield · Gulstm G280

Difficulty date
September 29, 2015
Submitted
October 2, 2015
Operation
Air carrier
Aircraft
N977AE
Make and model
Gulstm G280
Aircraft serial
2057
Aircraft time
475 hours, 493 cycles
Part
Windshield
Condition
Underserviced
Location
Cockpit
Stage of operation
AP
How discovered
O
Nature of condition
O
Precautionary procedure
K

As reported to the FAA. Reports are unverified, and codes are left as the FAA publishes them.

What was found

PILOT REPORTED, DURING APPROACH IN RAIN, WATER SHEETED ON WINDSCREEN CAUSING SIGNIFICANT OBSTRUCTION TO VISION. FOUND THE WATER REPELLANT COATING ON PILOTS & COPILOT WINDOWS TO BE UNSERVICEABLE. THE WINDOWS WERE CLEANED & THE WATER REPELLANT COATING WAS RESTORED IAW MM 56-10-00. THE WATER REPELLANT COATING IS TO BE INSPECTED & RESTORED AT 500 HOUR INTERVALS IAW CHAPTER 5 OF THE AMM & WAS LAST COMPLIED WITH DURING PRODUCTION OF THE AIRPLANE IN OCTOBER 2014. INVESTIGATION REVEALED THAT LINE SERVICE HAD BEEN USING AN INDUSTRIAL CLEANER TO CLEAN THE WINDSHIELD. THE ONLY RECOMMENDED CLEANING SOLUTION FOR THE WINDSHIELDS IS A 50/50 ISOPROPYL ALCOHOL & WATER MIX, WITH 2 TO 5% MILD LIQUID DISH WASHING SOAP.