Service difficulty report · Windshield · Emb ERJ190100IGW

Difficulty date
September 22, 2012
Submitted
September 24, 2012
Operation
Air carrier
Aircraft
N284JB
Make and model
Emb ERJ190100IGW
Aircraft serial
19000144
Aircraft time
13,953 hours, 8,346 cycles
Part
Windshield
Part number
NP18730113
Part serial
07270H1749
Condition
Cracked
Location
Cockpit
Part time
13,953 hours, 8,346 cycles
Stage of operation
DE
How discovered
V
Nature of condition
J
Precautionary procedure
O

As reported to the FAA. Reports are unverified, and codes are left as the FAA publishes them.

What was found

FLT 559 HPN-TPA, CREW DECLARED EMERGENCY DUE TO DESCENDING THRU 17000, CAPTAIN WINDSHIELD SHATTERED. EICAS MESSAGE APPERARED "WINDSHIELD 1 HEATER FAIL". REMOVED AND REPLACED CAPTAINS SIDE WINDSHIELD IAW AMM 56-11-00. OPS TEST OK.

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