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September 05, 2006 747-31-2377 BOEING PROPRIETARY - Copyright © Unpublished Work - See page 1 for details. 1 of 23

Commercial Airplane Group 747 Service Bulletin Number: 747-31-2377 Date: September 05, 2006 ATA System: 3161 SUBJECT: INDICATING/RECORDING SYSTEMS - Integrated Display System - Software Change (PW Engines)

BOEING PROPRIETARY, CONFIDENTIAL, AND/OR TRADE SECRET Copyright © 2006 The Boeing Company Unpublished Work - All Rights Reserved Boeing claims copyright in each page of this document only to the extent that the page contains copyrightable subject matter. Boeing also claims copyright in this document as a compilation and/or collective work.

This document includes proprietary information owned by The Boeing Company and/or one or more third parties. Treatment of the document and the information it contains is governed by contract with Boeing. For more information, contact The Boeing Company, P.O. Box 3707, Seattle, Washington 98124.

Boeing, 707, 717, 727, 737, 747, 757, 767, 777, BBJ, BOEING BUSINESS JET, DC-8, DC-9, DC-10, MD-10, MD-11, MD-80, MD-90, the Boeing logo and the Boeing livery are among the trademarks owned by Boeing or its subsidiaries. No intellectual property license (express or implied) is granted in connection with this document or otherwise.

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Table of Contents September 05, 2006 747-31-2377 BOEING PROPRIETARY - Copyright © Unpublished Work - See page 1 for details. 3 of 23 BOEING SERVICE BULLETIN 747-31-2377

Table of Contents Summary . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5

1. PLANNING INFORMATION . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9 A. Effectivity . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9

1. Airplanes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9

2. Spares Affected . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12 B. Concurrent Requirements . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12 C. Reason . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12 D. Description . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13 E. Compliance. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13 F. Approval . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13 G. Manpower . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14 H. Weight and Balance Changes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14 I. Electrical Load Data . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14 J. References . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14

1. Existing Data: . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14

2. Data supplied with this Service Bulletin: . . . . . . . . . . . . . . . . . . . . . . . . . 15

3. Installation Drawings Used in the Preparation of this Service Bulletin: . . . . . . . . . . 15 K. Publications Affected . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15 L. Interchangeability and Intermixability of Parts . . . . . . . . . . . . . . . . . . . . . . . . . 15

2. MATERIAL INFORMATION . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17 A. Material - Price and Availability. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17 B. Industry Support Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17 C. Parts Necessary For Each Airplane . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17

1. Kits/Parts: . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17

2. Parts and Materials Supplied by the Operator: . . . . . . . . . . . . . . . . . . . . . . 17

3. Parts Modified and Reidentified: . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18

4. Parts Removed and Not Replaced: . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18 D. Parts Necessary to Change Spares . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18 E. Special Tooling - Price and Availability. . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18 F. Special Tooling Necessary to do this Service Bulletin . . . . . . . . . . . . . . . . . . . . . 18

3. ACCOMPLISHMENT INSTRUCTIONS . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19 A. GENERAL INFORMATION . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19 B. WORK INSTRUCTIONS . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19 FIGURE 1: IDS SOFTWARE INSTALLATION, Group 1: Configuration 1 . . . . . . . . . . . . . . . . 21 FIGURE 2: IDS SOFTWARE INSTALLATION, Group 1: Configuration 2 . . . . . . . . . . . . . . . . 22 FIGURE 3: IDS SOFTWARE INSTALLATION, Group 1: Configuration 3 . . . . . . . . . . . . . . . . 23

Table of Contents September 05, 2006 747-31-2377 BOEING PROPRIETARY - Copyright © Unpublished Work - See page 1 for details. 4 of 23 BOEING SERVICE BULLETIN 747-31-2377

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September 05, 2006 747-31-2377 BOEING PROPRIETARY - Copyright © Unpublished Work - See page 1 for details. 5 of 23

Commercial Airplane Group 747 Service Bulletin Number: 747-31-2377 Summary Date: September 05, 2006 ATA System: 3161 SUBJECT: INDICATING/RECORDING SYSTEMS - Integrated Display System - Software Change (PW Engines)

CONCURRENT REQUIREMENTS None.

BACKGROUND This service bulletin gives instructions to install new integrated display system (IDS) software PW-506 to support SFAR88 certification compliance, the Special Freighter modification program, the Nitrogen Generation System (NGS), and the Horizontal Stabilizer Tank (HST) fuel pump auto-shutoff system.

The IDS-506 software provides new or changed Engine Indication and Crew Alerting System (EICAS) messages as given below:

1. Two new Status level messages are added to support SFAR 88 certification compliance for the pump uncommanded-on system. The message will be annunciated when either one of the fuel pump relays remains energized after the pump is selected off.

2. Ten new Status level messages are added and forty eight messages are changed to accommodate the Cargo Smoke Detection System (CSDS) changes required for the Special Freighter modification program.

3. For aircraft converted in the Special Freighter program: The freighter DOOR synoptic has been changed to inhibit the nose cargo door and add the left upper deck door. The escape slide annunciations are changed to accommodate the active doors. The freighter ECS synoptic is changed to delete the crew rest temperature indication.

4. New Status level messages are provided to indicate a degraded nitrogen generation system and an inoperative nitrogen generation system.

5. New Status level messages are provided for the HST fuel pressure switches to indicate a pressure switch stuck in the high pressure state. The pressure switches must operate correctly for the auto-shutoff system to operate correctly.

6. Message logic is changed to correct Autostart nuisance messages.

The software is changed to correct an intermittent problem where the wrong EICAS message may be displayed on the auto-snapshot maintenance page. The intermittent problem occurs only on the display; printed or downlinked reports are not affected.

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There are no changes made for Electronic Flight Instrument System (EFIS) displays.

Refer to Boeing Service Letter 747-SL-31-087 for added features and changes to the EICAS message list.

The incorporation of this service bulletin will provide an alternative method of compliance (AMOC) to paragraph

(a) of AD 2001-12-21, paragraph (a) of AD 2001-21-07, paragraph (c) of AD 2002-19-52, paragraph (a) of AD 2002-24-52; paragraph (a)(2)(ii) of AD 2000-12-21, paragraph (d)(1) of AD 2004-10-05, paragraph (d)(1) AD 96-07-09, paragraph (b)(1) AD 91-13-10R1; and paragraph E. of AD 90-09-06. No additional AMOC approval for AD 2002-24-51 is required since paragraph (a) of AD 2002-24-52 explicitly replaces the requirements of paragraph (d) of AD 2002-24-51.

ACTION (PRR 81831-55) For airplanes with only Cathode Ray Tube (CRT) Integrated Display Units (IDUs), install new IDS software using diskette set 685-2265-506 in each of the six CRT IDUs and each of the three EFIS/EICAS Interface Units (EIUs).

For airplanes with only Liquid Crystal Display (LCD) IDUs, install new IDS software using diskette set 685-2265-506 in each of the three EIUs, and diskette set 831-6546-506 in each of the six LCD IDUs.

For airplanes with a mix of CRT and LCD IDUs, install new IDS software using diskette set 685-2265-506 in each CRT IDU and each of the three EIUs, and diskette set 831-6546-506 in each LCD IDU.

EFFECTIVITY All 747-400/400F airplanes with PW engines. Refer to Service Bulletin Paragraph 1.A.1 for effectivity.

COMPLIANCE Federal Aviation Administration (FAA) Airworthiness Directives 90-09-06, 91-13-10R1, 96-07-09, 2000-12-21, 2001-12-21, 2001-21-07, 2002-19-52, 2002-24-52, and 2004-10-05 are related to this service bulletin.

INDUSTRY SUPPORT INFORMATION Boeing warranty remedies are available for airplanes in warranty as of December 6, 2005. Please refer to Paragraph 2.B., Industry Support Information.

MANPOWER

MATERIAL INFORMATION Operator Supplied Software.

Refer to Paragraph 2.A., Material - Price and Availability.

Total Task Hours Elapsed Hours

2.0 2.0

September 05, 2006 747-31-2377 BOEING PROPRIETARY - Copyright © Unpublished Work - See page 1 for details. 7 of 23 BOEING SERVICE BULLETIN 747-31-2377

THREE EFIS/EICAS INTERFACE UNITS

INTEGRATED DISPLAY UNITS AND

INSTALL NEW SOFTWARE IN SIX U42489FWD

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September 05, 2006 747-31-2377 BOEING PROPRIETARY - Copyright © Unpublished Work - See page 1 for details. 9 of 23

Commercial Airplane Group 747 Service Bulletin Number: 747-31-2377 Date: September 05, 2006 ATA System: 3161 SUBJECT: INDICATING/RECORDING SYSTEMS - Integrated Display System - Software Change (PW Engines)

1. PLANNING INFORMATION A. Effectivity

1. Airplanes Refer to Service Bulletin Index Document D6-30300 Part 3 for Airplane Variable Number, Line Number, and Serial Number data.

This service bulletin is for the airplanes shown below. An equivalent change is on subsequent production airplanes. Refer to PRR 81831-55 for data about this change.

Airplane models:

747-400 747-400F

IDENTIFICATION BY CUSTOMER, CUSTOMER CODE, GROUP AND VARIABLE NUMBER

AIR ATLANTA ICELANDIC (AID) 1 RT515

AIR CHINA (BEJ) 1 RM341 RM811–RM813 RT031–RT035 RT878–RT880

AIR CHINA CARGO (CGC) 1 RL501 RT101 RT103

AIR INDIA (AIN) 1 RT102 RT506–RT507 RT509 RU001–RU006

GROUP CONFIGURATION DESCRIPTION 1 - All 747-400/400F airplanes with PW engines.

1 Airplanes with all CRT display units.

2 Airplanes with all LCD display units.

3 Airplanes with mixed CRT and LCD display units.

September 05, 2006 747-31-2377 BOEING PROPRIETARY - Copyright © Unpublished Work - See page 1 for details. 10 of 23 BOEING SERVICE BULLETIN 747-31-2377

BOEING AIRCRAFT HOLDING CO. (BHC) 1 RT631–RT632 RT876

CATHAY PACIFIC AIRWAYS (CAT) 1 RT508 RT511–RT512 RT514

CHINA AIRLINES (CHI) 1 RM021–RM024 RT633–RT634 RT636–RT640

CHINA SOUTHERN AIRLINES (GUN) 1 RL751–RL752

CORSAIR (COR) 1 RT613–RT614 RT616 RT618–RT619 RT621

DUBAI AIR WING (DAW) 1 RM167–RM168

EAGLE AVIATION (EAE) 1 RT602 RT606 RT620

EL AL ISRAEL AIRLINES (ELA) 1 RM091 RT517 RU081–RU083

EXPORT RESTRICTED AIRPLANES (YWV) 1 RM852 RR855

KINGDOM HOLDING COMPANY (KBA) 1 RT877

KOREAN AIR (KAL) 1 RL451–RL455 RM011–RM013 RM871–RM880 RR861–RR862 RT061 RT571–RT588 RT590 RT811–RT814

MALAYSIA AIRLINES (MAS) 1 RL491 RM036–RM040 RM366–RM367 RT743–RT750 RU016–RU017

MARTINAIR HOLLAND (MTH) 1 RT501

NORTHWEST AIRLINES (NWA) 1 RM241–RM246 RT401–RT410

SIACARGO (SIT) 1 RL431–RL436

SINGAPORE AIRLINES (SIA) 1 RM041–RM045 RM851 RM853–RM855 RR851–RR854 RR856 RT502–RT505 RT510 RT513 RT516 RT518–RT530 RT831–RT835 RT837

September 05, 2006 747-31-2377 BOEING PROPRIETARY - Copyright © Unpublished Work - See page 1 for details. 11 of 23 BOEING SERVICE BULLETIN 747-31-2377

UNITED AIRLINES (UAL) 1 RM166 RM169–RM177 RT411 RT601 RT603–RT605 RT607–RT612 RT615 RT617 RT622–RT630

WELLS FARGO (FSB) 1 RT412

IDENTIFICATION BY VARIABLE NUMBER Variable Group RL431–RL436 1 RL451–RL455 1 RL491 1 RL501 1 RL751–RL752 1 RM011–RM013 1 RM021–RM024 1 RM036–RM045 1 RM091 1 RM166–RM177 1 RM241–RM246 1 RM341 1 RM366–RM367 1 RM811–RM813 1 RM851–RM855 1 RM871–RM880 1 RR851–RR856 1 RR861–RR862 1 RT031–RT035 1 RT061 1 RT101–RT103 1 RT401–RT412 1 RT501–RT530 1 RT571–RT590 1 RT601–RT640 1 RT743–RT750 1 RT811–RT814 1 RT831–RT837 1 RT876–RT880 1

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2. Spares Affected None.

B. Concurrent Requirements None.

C. Reason This service bulletin gives instructions to install new Integrated Display System (IDS) software PW-506 to support SFAR88 certification compliance, the Special Freighter modification program, the Nitrogen Generation System (NGS), and the Horizontal Stabilizer Tank (HST) fuel pump auto-shutoff system.

The IDS-506 software provides new or changed Engine Indication and Crew Alerting System (EICAS) messages as given below:

1. Two new Status level messages are added to support SFAR 88 certification compliance for the pump uncommanded-on system. The message will be annunciated when either one of the fuel pump relays remains energized after the pump is selected off.

2. Ten new Status level messages are added and forty eight messages are changed to accommodate the Cargo Smoke Detection System (CSDS) changes required for the Special Freighter modification program.

3. For aircraft converted in the Special Freighter program: The freighter DOOR synoptic has been changed to inhibit the nose cargo door and add the left upper deck door. The escape slide annunciations are changed to accommodate the active doors. The freighter ECS synoptic is changed to delete the crew rest temperature indication.

4. New Status level messages are provided to indicate a degraded nitrogen generation system and an inoperative nitrogen generation system.

5. New Status level messages are provided for the HST fuel pressure switches to indicate a pressure switch stuck in the high pressure state. The pressure switches must operate correctly for the auto-shutoff system to operate correctly.

6. Message logic is changed to correct Autostart nuisance messages.

The software is changed to correct an intermittent problem where the wrong EICAS message may be displayed on the auto-snapshot maintenance page. The intermittent problem occurs only on the display; printed or downlinked reports are not affected.

There are no changes made for Electronic Flight Instrument System (EFIS) displays.

RU001–RU006 1 RU016–RU017 1 RU081–RU083 1 Variable Group

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