What happened
The FAA’s narrative, in sentence case. The FAA writes it in capitals and removes private details.
(-23) After aircraft arrived at the gate flight attendent attempted to open passenger door but could not. After several attempts by the crew from the outside it was decided to exit the passengers through the rear emergency exit and the aft cargo compartment. This was accomplished once the baggage was removed from the exit in the baggage compartment. After a couple of attempts maintenance was able to release and open the door. The investigation revealed that the right hand cam block p/n 14152018-159 may have been worn beyond limits causing the door latch not to work properly. The investigation continues.
As the FAA filed it
(-23) AFTER AIRCRAFT ARRIVED AT THE GATE FLIGHT ATTENDENT ATTEMPTED TO OPEN PASSENGER DOOR BUT COULD NOT. AFTER SEVERAL ATTEMPTS BY THE CREW FROM THE OUTSIDE IT WAS DECIDED TO EXIT THE PASSENGERS THROUGH THE REAR EMERGENCY EXIT AND THE AFT CARGO COMPARTMENT. THIS WAS ACCOMPLISHED ONCE THE BAGGAGE WAS REMOVED FROM THE EXIT IN THE BAGGAGE COMPARTMENT. AFTER A COUPLE OF ATTEMPTS MAINTENANCE WAS ABLE TO RELEASE AND OPEN THE DOOR. THE INVESTIGATION REVEALED THAT THE RIGHT HAND CAM BLOCK P/N 14152018-159 MAY HAVE BEEN WORN BEYOND LIMITS CAUSING THE DOOR LATCH NOT TO WORK PROPERLY. THE INVESTIGATION CONTINUES.
Other reports on N325UE · 1
Matched to the same aircraft by N-number and date.