What happened
The FAA’s narrative, in sentence case. The FAA writes it in capitals and removes private details.
"EGF3646/27MAY08 encountered unexpected turbulence. Passenger was standing up and fell down injuring her ankle. Passenger was taken to hospital upon arrival. Update: dispatcher not advised of turbulence or related injury. Met w/captain privacy data omitted - dir soc aea on 01 JUL08. Occurence closed w/out further action."
As the FAA filed it
"EGF3646/27MAY08 ENCOUNTERED UNEXPECTED TURBULENCE. PASSENGER WAS STANDING UP AND FELL DOWN INJURING HER ANKLE. PASSENGER WAS TAKEN TO HOSPITAL UPON ARRIVAL. UPDATE: DISPATCHER NOT ADVISED OF TURBULENCE OR RELATED INJURY. MET W/CAPTAIN ^PRIVACY DATA OMITTED^ - DIR SOC AEA ON 01 JUL08. OCCURENCE CLOSED W/OUT FURTHER ACTION."
NTSB investigation
The NTSB’s investigation of this event, with its probable cause and findings. Matched to this report by N-number and date.