What happened
The FAA’s narrative, in sentence case. The FAA writes it in capitals and removes private details.
Aircraft N962SS was on approach to kvny. ATC advised that there was moderate to severe turbulence. The flight crew notified the cabin server to take a seat. When she did not take a seat, they continued to notify her and then motioned her to take a seat. While she was walking to her seat the aircraft hit turbulence, and she flew up off the floor and hit the ceiling, then dropped to the floor and broke her leg. The crew notified ATC to have paramedics waiting at the ramp to meet the aircraft.
As the FAA filed it
AIRCRAFT N962SS WAS ON APPROACH TO KVNY. ATC ADVISED THAT THERE WAS MODERATE TO SEVERE TURBULENCE. THE FLIGHT CREW NOTIFIED THE CABIN SERVER TO TAKE A SEAT. WHEN SHE DID NOT TAKE A SEAT, THEY CONTINUED TO NOTIFY HER AND THEN MOTIONED HER TO TAKE A SEAT. WHILE SHE WAS WALKING TO HER SEAT THE AIRCRAFT HIT TURBULENCE, AND SHE FLEW UP OFF THE FLOOR AND HIT THE CEILING, THEN DROPPED TO THE FLOOR AND BROKE HER LEG. THE CREW NOTIFIED ATC TO HAVE PARAMEDICS WAITING AT THE RAMP TO MEET THE AIRCRAFT.
NTSB investigation
The NTSB’s investigation of this event, with its probable cause and findings. Matched to this report by N-number and date.