What happened
The FAA’s narrative, in sentence case. The FAA writes it in capitals and removes private details.
While at cruise altitude, the flight encountered unexpected turbulence. The captain made an announcement for flight attendants to take their jumpseats. While attempting to fasten their seatbelts, two flight attendants were ejected from their jumpseats towards the ceiling. One of the flight attendants landed on the others right ankle, resulting in a fracture of the ankle. The other flight attendant did not sustain any injuries. Internal investigation was conducted through the certificate holder's aviation safety action program (asap).
As the FAA filed it
WHILE AT CRUISE ALTITUDE, THE FLIGHT ENCOUNTERED UNEXPECTED TURBULENCE. THE CAPTAIN MADE AN ANNOUNCEMENT FOR FLIGHT ATTENDANTS TO TAKE THEIR JUMPSEATS. WHILE ATTEMPTING TO FASTEN THEIR SEATBELTS, TWO FLIGHT ATTENDANTS WERE EJECTED FROM THEIR JUMPSEATS TOWARDS THE CEILING. ONE OF THE FLIGHT ATTENDANTS LANDED ON THE OTHERS RIGHT ANKLE, RESULTING IN A FRACTURE OF THE ANKLE. THE OTHER FLIGHT ATTENDANT DID NOT SUSTAIN ANY INJURIES. INTERNAL INVESTIGATION WAS CONDUCTED THROUGH THE CERTIFICATE HOLDER'S AVIATION SAFETY ACTION PROGRAM (ASAP).
NTSB investigation
The NTSB’s investigation of this event, with its probable cause and findings. Matched to this report by N-number and date.
Other reports on N23994 · 1
Matched to the same aircraft by N-number and date.