DCA07MA072

NTSB accident investigation · Embraer ERJ-170 · Cleveland, OH · February 18, 2007

Accident · No injuriesClass 1 · MajorFinal report
Date
February 18, 2007, 15:06 local (20:06 UTC)
Place
Cleveland, OH
Injuries
74 uninjured
Damage
Substantial damage
Phase of flight
Landing
Aircraft
N862RWEmbraer ERJ-170
Weather
Instrument (IMC)
Status
Completed · report August 28, 2008
Report
Board-adopted at Board Meeting
Investigation class
Class 1
NTSB office
Major Investigations Division
Parties
Cleveland, OH FSDO
Safety recommendations
Yes
Case key
65333

From the NTSB’s public API. By law, NTSB reports can’t be used as evidence in lawsuits over the accident.

On this page

Probable cause

The NTSB’s determination of the probable cause, and any contributing factors.

the failure of the flight crew to execute a missed approach when visual cues for the runway were not distinct and identifiable. Contributing to the accident were (1) the crew's decision to descend to the ILS decision height instead of the localizer (glideslope out) minimum descent altitude; (2) the first officer's long landing on a short contaminated runway and the crew's failure to use reverse thrust and braking to their maximum effectiveness; (3) the captain's fatigue, which affected his ability to effectively plan for and monitor the approach and landing; and (4) Shuttle America's failure to administer an attendance policy that permitted flight crewmembers to call in as fatigued without fear of reprisals.

Analysis

The Safety Board's full report is available at http://www.ntsb.gov/publictn/A_Acc1.htm. The Aircraft Accident Report number is NTSB/AAR-08/01.

On February 18, 2007, about 1506 eastern standard time, Delta Connection flight 6448, an Embraer ERJ-170, N862RW, operated by Shuttle America, Inc., was landing on runway 28 at Cleveland Hopkins International Airport, Cleveland, Ohio, during snow conditions when it overran the end of the runway, contacted an instrument landing system (ILS) antenna, and struck an airport perimeter fence. The airplane's nose gear collapsed during the overrun. Of the 2 flight crewmembers, 2 flight attendants, and 71 passengers on board, 3 passengers received minor injuries. The airplane received substantial damage from the impact forces. The flight was operating under the provisions of 14 Code of Federal Regulations Part 121 from Hartsfield-Jackson Atlanta International Airport, Atlanta, Georgia. Instrument meteorological conditions prevailed at the time of the accident.

Factual narrative

The factual narrative1,271 words

The Safety Board's full report is available at http://www.ntsb.gov/publictn/A_Acc1.htm. The Aircraft Accident Report number is NTSB/AAR-08/01.

On February 18, 2007, about 1506 eastern standard time, Delta Connection flight 6448, an Embraer ERJ-170, N862RW, operated by Shuttle America, Inc., was landing on runway 28 at Cleveland Hopkins International Airport (CLE), Cleveland, Ohio, during snow conditions when it overran the end of the runway, contacted an instrument landing system (ILS) antenna, and struck an airport perimeter fence. The airplane's nose gear collapsed during the overrun. Of the 2 flight crewmembers, 2 flight attendants, and 71 passengers on board, 3 passengers received minor injuries. The airplane received substantial damage from impact forces. The flight was operating under the provisions of 14 Code of Federal Regulations Part 121 from Hartsfield-Jackson Atlanta International Airport (ATL), Atlanta, Georgia. Instrument meteorological conditions prevailed at the time of the accident.

According to weather observations, 15 inches of snow was on the ground at CLE at 0700 on February 17, 2007. Light snow fell from 0910 to 2156, with 1 inch of new snow reported during that period. Snow began to fall again from 0541 to 1201 on February 18, with 2 inches of new snow reported during the period, and from 1436 to 1538, with less than 1 inch of additional snow accumulation.

On the day of the accident, the captain traveled as a nonrevenue passenger on a flight from Louisville International Airport-Standiford Field (SDF), Louisville, Kentucky, to ATL to report for a scheduled 2-day trip. The captain was scheduled to report to SDF at 0525, and the flight to ATL had a scheduled arrival time of 0733. The first flight leg, from ATL to Sarasota-Bradenton International Airport (SRQ), Sarasota, Florida, was delayed because of weather. The flight departed ATL at 0914 and arrived at SRQ at 1042. The second flight leg departed SRQ at 1108 and arrived at ATL at 1242. The third flight leg, the accident flight, departed on time (with a different first officer) from ATL at 1305 and had an expected arrival time at CLE of 1451.

The accident flight was the first one in which the captain and the first officer had flown together. Shuttle America's common practice is for the captain to be the flying pilot for the first flight of any crew pairing. The captain reported that he received only about 1 hour of sleep during the night before the accident and, as a result, asked the first officer to be the flying pilot for the flight. The first officer reported that he would have preferred not to be the flying pilot because he had just completed a 3-day, 6-leg trip sequence but that he agreed to be the flying pilot because of the captain's references to fatigue and lack of sleep the night before. (The first officer did not verbalize this preference to the captain before the flight.)

The flight dispatcher provided the crew with a weather update about 1310, via the airplane's aircraft communications addressing and reporting system (ACARS), indicating that visibility was unrestricted with no snow. The cockpit voice recorder (CVR) recording began about 1316:10. Shortly afterward, the captain stated, "so tired … had about an hours sleep last night. I just tossed and turned." The dispatcher provided the crew with another ACARS weather update about 1407, again indicating that visibility was unrestricted with no snow.

About 1429:19, the flight crew received automatic terminal information service (ATIS) information Alpha, which indicated that the ILS runway 24R approach was in use, the landing runway was 24R, the glideslopes for runways 24L and 28 were "unusable due to snow build-up," and braking action advisories were in effect. The first officer then briefed the ILS procedure for runway 24R. About 1442:41, the crew received ATIS information Bravo, which indicated that the ILS runway 28 approach was in use and that the landing runway was 28. Also, this ATIS repeated that the glideslopes for runways 24L and 28 were unusable and that braking action advisories were in effect. Neither flight crewmember discussed the information in each ATIS broadcast about the unusable glideslopes.

The weather information in the flight crew's preflight paperwork included a notice to airmen (NOTAM) for runways 24L and 28 that stated, "due to the effects of snow on the glide slope minimums temporarily raised to localizer only for all category aircraft. Glide slope remains in service. However angle may be different than published." During postaccident interviews, both pilots indicated that they had not read this NOTAM.

About 1450:14, the captain contacted Cleveland approach control, and the approach controller provided vectors for the ILS runway 28 approach. About 1453:06, the first officer briefed the ILS procedure for that runway, stating the location of the glideslope, descent altitude, minimum safe altitudes, and missed approach procedure. The first officer did not brief the runway length, and the captain did not request this information. The approach controller then notified the flight crew that ATIS information Charlie was current and that the winds were from 290º at 18 knots, visibility was 1/4 mile with heavy snow, and the runway 28 runway visual range (RVR) was 6,000 feet. The captain then stated, "one-quarter mile visibility … well we got the RVR. So we're good there." According to the Jeppesen March 24, 2006, ILS approach chart for CLE runway 28, the minimums for the precision (ILS) approach required an RVR of 2,400 feet or 1/2-mile visibility, and the minimums for the nonprecision localizer (glideslope out) approach required an RVR of 4,000 feet or 3/4-mile visibility.

About 1458:46, the approach controller informed a Jet Link flight crew that the flight was cleared for an ILS runway 28 approach and that the glideslope was unusable. The Shuttle America flight crew heard this transmission, and the crew began to discuss how that flight could be cleared for an ILS approach if the glideslope were unusable. About 1459:10, the approach controller instructed the Shuttle America flight crew to descend from 6,000 to 3,000 feet, and the captain acknowledged this instruction. Afterward, the captain stated, "it's not an ILS if there's no glideslope," to which the first officer replied, "exactly, it's a localizer." During postaccident interviews, both pilots stated that they were confused by the term "unusable," but the CVR indicated that neither pilot asked the controller for clarification regarding the status of the glideslope.

About 1500:04, the approach controller instructed the flight crew to turn left onto a new heading and intercept the runway 28 localizer. The captain acknowledged this instruction. The first officer then stated, "wonder why they put it on two eight without a … glideslope if it's … ILS." About 1500:30, the controller instructed the crew to maintain 3,000 feet until established on the localizer and indicated that the flight was cleared for the ILS runway 28 approach and that the glideslope was unusable. The captain acknowledged the approach clearance and the altitude restriction but did not read back that the glideslope was unusable.

About 1501:09, the captain contacted the tower controller, stating "localizer to two eight." The controller then cleared the airplane to land on runway 28 and reported that the winds were from 310º at 12 knots and that the braking action was "fair." The captain acknowledged the landing clearance.

About 1502:01, the first officer stated that the glideslope had been captured. During a postaccident interview, the first officer stated that he and the captain did the "mental math" for a 3º glideslope and that, on the basis of this calculation, they assumed that the glideslope was functioning normally. Also, the captain stated that the cockpit instrumentation showed the airplane on the glideslope with no w

Sequence of events

NTSB’s coding before 2008: each occurrence and phase of flight, and the causes and factors under it. The codes are defined in NTSB’s coding manual.

OverrunLanding - roll
Missed approach - not performedFlightcrewCause
FatiguePilot in commandFactor
Procedure inadequateCompany/operator managementFactor
Airport facilities,runway/landing area condition - otherFactor
On ground/water collision with objectLanding - roll
Object - antenna

Aircraft

Registration
N862RW
Reported as
Embraer ERJ-170
Category
Airplane
Engines
turbo fanGeneral Electric CF34-8E5, turbo fanGeneral Electric CF34-8E5, turbo fan
Damage
Substantial damage
Flight
Part 121
Registered owner
Shuttle America
Airworthiness certificate
Standard, Transport
Departed
ATL · Atlanta, GA
Destination
CLE · Cleveland, OH
Flight plan
IFR
Airport
CLE · Cleveland Hopkins Internationa, runway 28, 6,017 × 150 ft, asphalt

Matched to the registry by N-number and the event date; the registry’s history has gaps, so older matches can be wrong. Compare the reported make and model.

Flight crew · 2

As NTSB recorded them. NTSB leaves out names.

Role
Pilot
Age
31
Injuries
None
Certificates
Airline transport, Commercial
Airplane ratings
Single-engine sea, Multi-engine land, Single-engine land
Instrument ratings
Airplane
Medical
Class 1, With waivers/limitations
Last flight review
December 1, 2006
Seat
Left
Flight hours
4,500 total · 1,200 in this make and model · 142 in the last 90 days · 41 in the last 30 days · 5 in the last 24 hours
Role
Co-pilot
Age
46
Injuries
None
Certificates
Airline transport, Commercial, Flight instructor
Airplane ratings
Multi-engine land, Single-engine land
Instrument ratings
Airplane
Medical
Class 1, With waivers/limitations
Last flight review
July 1, 2006
Seat
Right
Flight hours
3,900 total · 1,200 in this make and model · 229 in the last 90 days · 96 in the last 30 days · 7 in the last 24 hours

Weather

Conditions
Instrument (IMC)
Wind
330° at 13 knots, gusting 19
Visibility
0.25 statute miles
Lowest ceiling
300 ft broken
Temperature
18 °F, dew point 12 °F
Altimeter
30.03 inHg
Observed at
CLE

Docket · 43

The files NTSB released with the investigation on September 21, 2007, on NTSB’s docket system: statements, records, photos and specialists’ reports. 60.4 MB in all.

Operations 2 - Factual Report of Group ChairmanItem 1 · .PDF · 1.5 MBOperations 2 - Attachment 1 Interview SummariesItem 2 · .PDF · 484 KBOperations 2 - Attachment 2 ERJ-170 Simulator SessionItem 3 · .PDF · 23 KBOperations 2 - Attachment 3 Flight PapersItem 4 · .PDF · 705 KBOperations 2 - Attachment 4 ERJ-170 POH LimitationsItem 5 · .PDF · 170 KBOperations 2 - Attachment 5 ERJ-170 POH Normal ProceduresItem 6 · .PDF · 1.7 MBOperations 2 - Attachment 6 ERJ-170 POH Emergency and Abnormal ChecklistsItem 7 · .PDF · 125 KBOperations 2 - Attachment 7 ERJ-170 POH Weather OperationsItem 8 · .PDF · 207 KBOperations 2 - Attachment 8 ERJ-170 POH Training ManeuversItem 9 · .PDF · 198 KBOperations 2 - Attachment 9 ERJ-170 POH PerformanceItem 10 · .PDF · 726 KBOperations 2 - Attachment 10 170 GOM Flight PreparationItem 11 · .PDF · 187 KBOperations 2 - Attachment 11 170 GOM Enroute OperationsItem 12 · .PDF · 280 KBOperations 2 - Attachment 12 170 GOM DispatchItem 13 · .PDF · 1.8 MBATC 3 - Factual Report of Group ChairmanItem 14 · .PDF · 371 KBATC 3 - CLE ILS Runway 28 ChartItem 15 · .PDF · 320 KBATC 3 - FAA Aircraft Accident PackageItem 16 · .PDF · 3.1 MBMeteorology 5 - Factual Report of Group ChairmanItem 17 · .PDF · 1.3 MBMeteorology 5 - Attachment 1 Dispatch ReleaseItem 18 · .PDF · 1.2 MBMeteorology 5 - Attachment 2 Weather DocumentItem 19 · .PDF · 2.8 MBSurvival Factors 6 - Factual Report of Group ChairmanItem 20 · .PDF · 352 KBSurvival Factors 6 - Attachment 1 - CLE Operations Log and NOTAMSItem 21 · .PDF · 807 KBSurvival Factors 6 - Attachment 2 - CLE ARFF Log, Statements, and Equipment ListItem 22 · .PDF · 406 KBFlight Data Recorder 10 - Specialist's Factual ReportItem 23 · .PDF · 4.0 MBFlight Data Recorder 10 - Attachment 1: Tabular DataItem 24 · .CSV · 134 KBCockpit Voice Recorder 12 - Factual Report of Group ChairmanItem 25 · .PDF · 370 KBAircraft Performance 13 - Factual Report of Group Chairman, Part 1Item 26 · .PDF · 12.3 MBAircraft Performance 13 - Factual Report of Group Chairman, Part 2Item 27 · .PDF · 7.2 MBAircraft Performance 13 - Factual Report of Group Chairman, Part 3Item 28 · .PDF · 9.2 MBHuman Performance 14 - Factual Report of Group ChairmanItem 29 · .PDF · 128 KBHuman Performance 14 - Attachment 1Item 30 · .PDF · 38 KBHuman Performance 14 - Attachment 2Item 31 · .PDF · 403 KBHuman Performance 14 - Attachment 3Item 32 · .PDF · 30 KBHuman Performance 14 - Attachment 4Item 33 · .PDF · 52 KBHuman Performance 14 - Attachment 5Item 34 · .PDF · 11 KBHuman Performance 14 - Attachment 6Item 35 · .PDF · 267 KBHuman Performance 14 - Attachment 7Item 36 · .PDF · 223 KBHuman Performance 14 - Addendum 1 - Industry SurveyItem 37 · .PDF · 23 KBTest Results - Brake Control ModulesItem 38 · .PDF · 1.7 MBPost-accident Telephone CallsItem 39 · .PDF · 1.4 MBAar 87-06Item 40 · .PDF · 3.1 MBShuttle America Submission to NTSBItem 41 · .PDF · 383 KBCockpit Voice Recorder 12 - Addendum 1Item 42 · .PDF · 46 KBRunway 28 LightingItem 43 · .PDF · 744 KB