- Date
- November 20, 2016, 22:23 local (Nov 21, 2016, 03:23 UTC)
- Place
- Hopewell, VA
- Injuries
- 1 serious, 109 uninjured
- Damage
- No damage
- Phase of flight
- Enroute
- Aircraft
- N930ATBoeing 717 200
- Defining event
- Enroute-cruise: Cabin safety event
- Weather
- Visual (VMC) · Night
- Status
- Completed · report June 8, 2020
- Report
- Approved by Office Director
- NTSB office
- Major Investigations Division
- Case key
- 95020
From the NTSB’s public API. By law, NTSB reports can’t be used as evidence in lawsuits over the accident.
On this page
Probable cause
the flight attendant's inadvertent bump into a retractable galley tray.
Findings · 1
NTSB’s coded findings. Those marked are part of the probable cause; the rest are factors or other findings. Under each, the cases with the same finding.
Sequence of events
The events NTSB coded, in order, by phase of flight. The defining event is the one that best describes the accident. Under each, the cases with the same event anywhere in their sequence.
Analysis
On November 20, 2016, about 2223 eastern standard time, Delta Air Lines flight 1982, a Boeing 717-200, N930AT, a flight attendant was seriously injured while the airplane was in cruise flight to LaGuardia International Airport (KLGA), Queens, New York. The remaining 114 passengers and crew were not injured. The regularly scheduled domestic passenger flight was operating under the provisions of 14 Code of Federal Regulations Part 121 from Miami International Airport (KMIA), Miami, Florida, to KLGA. According to crew statements, the airplane was in cruise flight at flight level 330 with no turbulence. The lead flight attendant (FA) stated that as she stood up after stooping to retrieve and item from a lower shelf, she struck her right middle ribcage with "full force" on edge of the galley retractable table, which had been pulled out without her awareness. The injury caused her excruciating pain and made it difficult to breathe. The captain was immediately informed of the injury and he arranged for paramedics to meet the airplane at the gate. Because the FA could not complete her duties, the crew enlisted a nonrevenue "deadheading" FA to take her jumpseat position during landing. After landing, the FA was transported to the hospital where she was diagnosed with a broken rib.
Factual narrative
On November 20, 2016, about 2223 eastern standard time, Delta Air Lines flight 1982, a Boeing 717-200, N930AT, a flight attendant was seriously injured while the airplane was in cruise flight to LaGuardia International Airport (KLGA), Queens, New York. The remaining 114 passengers and crew were not injured. The regularly scheduled domestic passenger flight was operating under the provisions of 14 Code of Federal Regulations Part 121 from Miami International Airport (KMIA), Miami, Florida, to KLGA. According to crew statements, the airplane was in cruise flight at flight level 330 with no turbulence. The lead flight attendant (FA) stated that as she stood up after stooping to retrieve and item from a lower shelf, she struck her right middle ribcage with "full force" on edge of the galley retractable table, which had been pulled out without her awareness. The injury caused her excruciating pain and made it difficult to breathe. The captain was immediately informed of the injury and he arranged for paramedics to meet the airplane at the gate. Because the FA could not complete her duties, the crew enlisted a nonrevenue "deadheading" FA to take her jumpseat position during landing. After landing, the FA was transported to the hospital where she was diagnosed with a broken rib.
Aircraft
- Registration
- N930AT
- Reported as
- Boeing 717 200 (2BL)
- Category
- Airplane
- Serial number
- 55072
- Built
- 2000
- Airframe hours
- 40,472
- Engines
- BMW Rolls BR 700 SERIES, 21,000 lbs thrust, turbo fanBMW Rolls BR 700 SERIES, 21,000 lbs thrust, turbo fan
- Damage
- No damage
- Flight
- Part 121
- Operator
- Delta Air Lines
- Registered owner
- Wells Fargo Bank Northwest Na Trustee
- Airworthiness certificate
- Standard, Transport
- Last inspection
- Continuous airworthiness · November 19, 2016
- Departed
- MIA · Miami, FL
- Destination
- LGA · New York, NY
- Flight plan
- IFR
- Equipment
- Electronic flight bag or handheld device, Auto-pilot, Angle of attack indicator, Onboard weather, Electronic multifunction display
Matched to the registry by N-number and the event date; the registry’s history has gaps, so older matches can be wrong. Compare the reported make and model.
Flight crew · 2
As NTSB recorded them. NTSB leaves out names.
- Role
- Pilot
- Age
- 50
- Injuries
- None
- Certificate
- Airline transport
- Airplane ratings
- Single-engine land
- Instrument ratings
- Airplane
- Medical
- Class 1, Without waivers/limitations
- Last flight review
- September 2, 2016
- Seat
- Left
- Restraint
- 5-point
- Flight hours
- 11,977 total · 1,162 in this make and model · 1,162 as pilot in command · 134 in the last 90 days · 6 in the last 24 hours
- Role
- Co-pilot
- Age
- 42
- Injuries
- None
- Certificate
- Airline transport
- Airplane ratings
- Single-engine land, Multi-engine land
- Instrument ratings
- Airplane
- Medical
- Class 1, Without waivers/limitations
- Last flight review
- May 23, 2016
- Seat
- Right
- Restraint
- 5-point
- Flight hours
- 2,992 total · 1,494 in this make and model · 0 as pilot in command · 210 in the last 90 days · 3 in the last 24 hours
Weather
- Conditions
- Visual (VMC) · Night
Docket · 2
The files NTSB released with the investigation on June 30, 2020, on NTSB’s docket system: statements, records, photos and specialists’ reports. 825 KB in all.