Service difficulty report · Control Panel · Boeing 737823

Difficulty date
October 11, 2019
Submitted
October 14, 2019
Operation
Air carrier
Aircraft
N932AN
Make and model
Boeing 737823
Aircraft serial
29530
Aircraft time
57,115 hours, 23,936 cycles
Part
Control Panel
Part number
4082260939
Part serial
00082218
Condition
Unreliable
Location
Dfcs Mode
Stage of operation
CR
How discovered
O
Nature of condition
S
Precautionary procedure
O

As reported to the FAA. Reports are unverified, and codes are left as the FAA publishes them.

What was found

AIRCRAFT WAS GROUNDED: PILOT REPORTS AUTOPILOT B DISENGAGED WHILE IN LEVEL FLIGHT AT FL380. ALTITUDE WINDOW ON FLIGHT GUIDANCE PANEL INDICATED 50000 AND BOTH FLIGHT DIRECTORS DISAPPEARED. TURNED OFF BOTH FLIGHT DIRECTORS AND THEN RE-ENGAGED BOTH FLIGHT DIRECTORS AND RE-GAINED CAPTAINS FLIGHT DIRECTOR, BUT NOT FOS. ALTITUDE WINDOW SHOWED 23800 AFTER FLIGHT DIRECTORS WERE RESET, ACTUAL ALTITUDE WAS 38000. SELECTED LNAV AND 38000,THEN VNAV AND WAS ABLE TO ENGAGE A/P. MAINTENANCE REPLACED DFCS MODE CONTROL PANEL IAW AMM 22-11-34. INSTALLATION TEST GOOD IAW AMM 22-11-34. OPS TEST GOOD IAW AMM 34-36-00.