Service difficulty report · Controller · Boeing 777223

Difficulty date
September 13, 2020
Submitted
September 15, 2020
Operation
Air carrier
Aircraft
N791AN
Make and model
Boeing 777223
Aircraft serial
30254
Aircraft time
78,409 hours, 10,038 cycles
Part
Controller
Part number
7858973
Part serial
0802
Condition
Defective
Location
Window Heat
Stage of operation
NR
How discovered
9
Nature of condition
O
Precautionary procedure
O

As reported to the FAA. Reports are unverified, and codes are left as the FAA publishes them.

What was found

AIRCRAFT WAS GROUNDED: RIGHT WINDSHIELD CRACKED AT FL400. REMOVED AND REPLACED RIGHT WINDOW HEAT CONTROLLER UNIT, PER AMM 30-41-01-000-801. RIGHT WINDSHIELD (AALA202009159013) REMOVED AND REPLACED, PER AMM 56-11-01-401.