Service difficulty report · Computer · Boeing 737823

Difficulty date
December 25, 2023
Submitted
December 26, 2023
Operation
Air carrier
Aircraft
N992NN
Make and model
Boeing 737823
Aircraft serial
31244
Aircraft time
21,623 hours, 9,167 cycles
Part
Computer
Part number
8300005604
Condition
Tripped
Location
Window Heat
Stage of operation
CR
How discovered
O
Nature of condition
B
Precautionary procedure
K

As reported to the FAA. Reports are unverified, and codes are left as the FAA publishes them.

What was found

AIRCRAFT WAS GROUNDED: FIRST OFFICER AND FLIGHT ATTENDANT REPORTED A STRONG SMELL OF AN UNKNOWN SOURCE AFTER THE IN FLIGHT ENTERTAINMENT SWITCH IN THE FLIGHT DECK WAS TURNED ON. FOUND NUMBER 1 WINDOW HEAT CONTROL UNIT (WHCU) BURNED AND CIRCUIT BREAKER POP. REMOVE AND REPLACED WHSCU. PER AMM 30-41-11. OPERATIONAL CHECK GOOD.