Service difficulty report · Computer · Boeing 737890

Difficulty date
November 20, 2013
Submitted
November 22, 2013
Operation
Air carrier
Aircraft
N590AS
Make and model
Boeing 737890
Aircraft serial
35687
Aircraft time
22,455 hours, 6,909 cycles
Part
Computer
Part number
8221604101
Part serial
16XXTV
Condition
Failed
Location
Flight Control
Part time
21,927 hours, 6,750 cycles
Stage of operation
CR
How discovered
O
Nature of condition
O
Precautionary procedure
O

As reported to the FAA. Reports are unverified, and codes are left as the FAA publishes them.

What was found

AT CRUISE, AUTOPILOT A DISENGAGED, CAPTS SPEED & ALTITUDE TAPES DISAPPEARED, SPD & ALT CAUTION LIGHTS APPEARED ON PFD, MACH TRIM FAIL ILLUMINATED ON RECALL AND CAPTAINS PITCH STEERING BAR DISAPPEARED. CONDITION LASTED 15 SECONDS. THIS ANOMOLY OCCURED 5 MORE TIMES IN A 10 MINUTE PERIOD. ALL C/BS CHECKED, IN. AUTOPILOT B & FCC OPERATED OK. SUSPECT FCC A MALFUNCTION. ACFT GROUNDED. REPLACED A FCC COMPUTER IAW MM 22-11-33. OPS CK GOOD, LAND VERIFY TESTS PASS, REF MM 22-11-00. FCC SOFTWARE VERIFIED 74-COL-AC1-07, HGS PASSES ALL TESTS, REF MM 34-36-00.