Service difficulty report · Windshield · Boeing 737990ER

Difficulty date
December 1, 2015
Submitted
December 3, 2015
Operation
Air carrier
Aircraft
N423AS
Make and model
Boeing 737990ER
Aircraft serial
35206
Aircraft time
10,377 hours, 3,333 cycles
Part
Windshield
Part number
141A48002
Part serial
12313H6266
Condition
Failed
Location
Flight Deck
Part time
10,370 hours, 3,329 cycles
Stage of operation
CR
How discovered
O
Nature of condition
J
Precautionary procedure
O

As reported to the FAA. Reports are unverified, and codes are left as the FAA publishes them.

What was found

R1 COCKPIT WINDOW OVERHEAT ANNUNCIATOR ILLUMINATED, SWITCH SELECTED OFF FOR 10, THEN 20 MINUTES IN CRUISE, SAME OVERHEAT REMAINED ON. AT TOP OF DESCENT ON WAS AGAIN SELECTED AND OVERHEAT DID NOT ILLUMINATE-NORMAL OPS UNTIL 6000' THEN OVERHEAT ILLUMINATED AGAIN. ACFT GROUNDED. WHCU SHOWS SENSOR FAULT LAST LEG. FLIPPED SWITCH TO ALTERNATE SENSOR. NO HELP. OVERHEAT LIGHT COMES ON INSTANTLY. REMOVED R1 WINDOW IAW AMM 56-11-11. STARTED INSTALL OF R1 WINDOW IAW AMM 56-11-11-400-801 STEPS F 1-4, NEW WINDOW HEAT CODE IS H11 MOVED POWER TAP AT TB5012 TO POSITION 3, REF AMM 30-41-21. COMPLETED R1 WINDOW INSTALLATION IAW AMM 56-11-11-400-801. OPS TEST GOOD.