Service difficulty report · Satcom · Boeing 737990ER

Difficulty date
January 4, 2016
Submitted
January 6, 2016
Operation
Air carrier
Aircraft
N467AS
Make and model
Boeing 737990ER
Aircraft serial
36362
Aircraft time
6,444 hours, 2,083 cycles
Part
Satcom
Condition
Malfunctioned
Stage of operation
NR
How discovered
9
Nature of condition
P
Precautionary procedure
O

As reported to the FAA. Reports are unverified, and codes are left as the FAA publishes them.

What was found

NO SATCOM PROMPT ON MCDU. PERFORMED QRH SATCOM LOCK OUT PROCEDURE. PROMPT RETURNED. ACFT GROUNDED. ACCOMPLISHED RESET PROCEDURE IAW QRH. SAT PROMPT RETURNED.