Service difficulty report · Control Panel · Boeing 737990ER

Difficulty date
June 22, 2017
Submitted
June 26, 2017
Operation
Air carrier
Aircraft
N407AS
Make and model
Boeing 737990ER
Aircraft serial
41731
Aircraft time
18,192 hours, 5,864 cycles
Part
Control Panel
Part number
8221567104
Part serial
16N1D9
Condition
Failed
Location
Autopilot Sys
Part time
34,715 hours, 11,486 cycles
Stage of operation
CL
How discovered
O
Nature of condition
J
Precautionary procedure
O

As reported to the FAA. Reports are unverified, and codes are left as the FAA publishes them.

What was found

MCP ALTITUDE WINDOW LOCKED UP AT 25,000 SELECTED VALUE ON CLIMB OUT OF 10,000 WE TRIED FOR APPROX 8 MIN TO RESET MCP VALUE WITH BOTH A/P'S AND F/D'S OFF. AFTER SELECTING ALT INTV ON MCP WE WERE ABLE TO RESET MCP ALTITUDE TO 35,000 AND WE LATER CONFIRMED SELECTED MCP VALUES WERE ALSO INDICATED ON BOTH PFD DISPLAYS. ACFT GROUNDED. REPLACED MCP IAW AMM 22-11-34. INSTALLATION TEST PASSED. ACFT OK FOR SERVICE.