Service difficulty report · Windshield · Boeing 737990ER

Difficulty date
April 3, 2018
Submitted
April 5, 2018
Operation
Air carrier
Aircraft
N403AS
Make and model
Boeing 737990ER
Aircraft serial
41730
Aircraft time
21,771 hours, 7,156 cycles
Part
Windshield
Part number
141A48001
Part serial
12174H1675
Condition
Malfunctioned
Location
Cockpit
Part time
21,769 hours, 7,155 cycles
Stage of operation
CR
How discovered
O
Nature of condition
J
Precautionary procedure
O

As reported to the FAA. Reports are unverified, and codes are left as the FAA publishes them.

What was found

LEFT FWD WINDOW HEAT OVERHEAT ILLUMINATED IN FLIGHT, 27 MINUTES AFTER TAKEOFF, IN CRUISE FLIGHT, AT FL360. RAN QRH, NO HELP, OVERHEAT LIGHT ILLUMINATED. SELECTED LEFT FWD WINDOW HEAT OFF IAW QRH. SAT -60C. ACFT GROUNDED. BITE CHECK OF LEFT FWD WHCU FAULTS WINDOW SENSOR FOUR TIMES IN FAULT HISTORY. SECONDARY SENSOR IS OPEN, MEASURED AT WINDOW TERMINALS. PRIMARY AND SECONDARY WIRING CONTINUITY OK BETWEEN WINDOW AND WHCU. REINSTALLED LEFT FWD WHCU AND SECURED. REQUIRES REPLACEMENT WINDOW IAW FIM 30-41 TASK 812. NEW WINDOW RESISTANCE CHECKED AND TAP MOVED TO APPROPRIATE TERMINAL IAW WDM 30-41-11. REPLACED L1 WINDOW IAW AMM 56-11-11. LEAK AND OPS CHECKED GOOD.