Service difficulty report · Control Panel · Boeing 737890

Difficulty date
December 30, 2019
Submitted
January 3, 2020
Operation
Air carrier
Aircraft
N533AS
Make and model
Boeing 737890
Aircraft serial
35201
Aircraft time
35,169 hours, 10,217 cycles
Part
Control Panel
Part number
4082260939
Part serial
96091013
Condition
Faulty
Location
Cockpit
Part time
64,886 hours, 27,225 cycles
Stage of operation
CR
How discovered
O
Nature of condition
O
Precautionary procedure
O

As reported to the FAA. Reports are unverified, and codes are left as the FAA publishes them.

What was found

AUTOPILOT B DISCONNECTED TWICE IN CRUISE DURING SMOOTH FLYING CONDITIONS. BOTH TIMES IT WAS REENGAGED WITH NO ISSUE. GROUNDED - YES. DFCS FAULT REVIEW SHOWS NUMEROUS FAULT MSG# 22-11607 "MCP DATA INV" & HGS FAULT REVIEW SHOWS "RALT 2" FAULT MESSAGE ON FLT 1,3,4,5,9,13. ACCOMPLISHED B737-800 FIM 22-11 TASK 817 "MCP PROBLEM" FAULT ISOLATION. REMOVED & REPLACED MCP REF B737-800 AMM 22-11-34 & LRRA 2 REF AMM 34-33-21. ACCOMPLISHED MCP INSTALLATION TEST REF AMM 22-11-34-740-801 & AMM 22-11-34/501, FIM 22-11 TASK 802, DFCS LAND VERIFY TEST REF AMM 22-11-00 & HGS SYSTEM TEST REF SMM 34-36-00, OPS CK NML.