Service difficulty report · Unknown · Boeing 737890

Difficulty date
April 4, 2022
Submitted
April 6, 2022
Operation
Air carrier
Aircraft
N564AS
Make and model
Boeing 737890
Aircraft serial
35103
Aircraft time
57,208 hours, 17,013 cycles
Part
Unknown
Part number
4082260939
Part serial
98031336
Condition
Faulty
Location
Flight Deck
Part time
61,285 hours, 27,879 cycles
Stage of operation
CL
How discovered
V
Nature of condition
O
Precautionary procedure
A

As reported to the FAA. Reports are unverified, and codes are left as the FAA publishes them.

What was found

DURING CLIMB OUT OF SEA @1000' COMMAND BARS ON BOTH CA & FO ALTITUDE DISPLAYS DISAPPEARED & LNAV AND VNAV ON MCP WERE UNABLE TO RESELECT. NO MCP MODES WERE SELECTABLE. UPON RESETTING MCP ALTITUDE SELECTOR TO HIGHER ALTITUDE, THE ALTITUDE WINDOW TWICE INDICATED 50,000', BEFORE RESUMING NORMAL ALTITUDE OPS. FO HEADING BUG REMAINED STUCK ENTIRE TIMES, CA HEADING BUG OPS NORMAL. COMPLETED QRH PROCEDURE FOR MODE CONTROL PANEL LOCKUP - PULLED AND RESET AFCS MCP DC1 & DC2 C/B(S). NO EFFECT NOTED. CA COMMAND BARS FOR HDG SEL & VNAV OPS NORMAL. F/OS COMMAND BARS NOT DISPLAYED. ALTITUDE ALERT FUNCTIONED NORMALLY. GROUNDED - YES. DIVERSION TIME 71 MINUTES. DFCS FFR SHOWS BOTH CH MSG 22-11607 & 22-11627. REMOVED & REPLACED MCP REF B737-800 AMM 22-11-34, INSTALLATION & LLM TESTS PASS.