Service difficulty report · Door · Boeing 7879

Difficulty date
April 14, 2022
Submitted
April 18, 2022
Operation
Air carrier
Aircraft
N27957
Make and model
Boeing 7879
Aircraft serial
36409
Aircraft time
30,265 hours, 2,926 cycles
Part
Door
Part number
UNKNOWN
Condition
Warning Message
Location
Unknown
Stage of operation
TO
How discovered
O
Nature of condition
J, O, S
Precautionary procedure
A, J

As reported to the FAA. Reports are unverified, and codes are left as the FAA publishes them.

What was found

GEAR DISAGREE EICAS MSG. GEAR DOOR CAUTION MSG. WITH NOSE GEAR INDICATION SHOWING HASHED. MAINTENANCE MESSAGE 32-51001. FLIGHT CREW BELIVE NLG DID NOT RETRACT WHEN COMMANDED. AIRCRAFT SUBSEQUENTLY DUMPED FUEL AND RETURNED TO LHR.

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