Service difficulty report · Controller · Boeing 767322

Difficulty date
March 12, 2026
Submitted
March 16, 2026
Operation
Air carrier
Aircraft
N670UA
Make and model
Boeing 767322
Aircraft serial
29240
Aircraft time
92,917 hours, 18,515 cycles
Part
Controller
Part number
6240665
Part serial
101C2101
Condition
Faulted
Location
Zone 200
Part time
792,886 hours, 718,511 cycles
Stage of operation
NR
How discovered
O
Nature of condition
B, J
Precautionary procedure
O

As reported to the FAA. Reports are unverified, and codes are left as the FAA publishes them.

What was found

RIGHT FWD WINDOW EICAS C, THE WINDOW HEAT IS TOO HOT OR HAS NO POWER. RT FWD WINDOW EICAS MESSAGE. STRONG ELECTRICAL BURNING ODOR WITH ASSOCIATED LIGHT DEBRIEF CREW, CREW VERBALIZED NO SMOKE NOTICED. ELECTRICAL ODOR WAS EVIDENT WITH EICAS & RT FWD SWITCH ON. CREW FOLLOWED QRH, & NO OTHER ABNORMALITIES NOTICED. PERFORMED BIT TEST IAW AMM 30-41-FAULT TREE 803, FOUND WINDOW 1 AT FAULT. AFTER CONTROLLERS SWAPPED, FAULT DID NOT FOLLOW RECONFIRMING THAT R1 WINDOW IS FAULTING. R & R RT FWD & LT SIDE WINDOW CONTROL HEAT IAW AMM 30-41-01-004-001. OPS CHECKED OK.