Service difficulty report · Acoustic Liner · Boeing 7879

Difficulty date
June 29, 2026
Submitted
June 30, 2026
Operation
Air carrier
Aircraft
N38955
Make and model
Boeing 7879
Aircraft serial
37814
Aircraft time
52,477 hours, 5,086 cycles
Engine
Ge GENX1B70P2
Part
Acoustic Liner
Part number
2382M47G02
Condition
Damaged
Location
Zone 400
Stage of operation
IN
How discovered
V
Nature of condition
O
Precautionary procedure
K

As reported to the FAA. Reports are unverified, and codes are left as the FAA publishes them.

What was found

DURING ENGINE NR 1 WASH, NOTED ON ACOUSTIC OUTER PANEL DAMAGED. AT 3 O'CLOCK POSITION. CONFIRMED DAMAGE AT ACOUSTIC OUTER PANEL DAMAGED ABOUT 3 O'CLOCK, MEASURING 18.5"LENGTH X 4.5"WIDE X 1" DEEP. DAMAGE NOT COVERED BY SRM LIMITS. REF AMM DMC-B787-A-G72-21-01-02A-280A-A DAMAGE BEYOND THE LIMITS. REMOVED AND REPLACED ACOUSTIC OUTER PANEL POSITION 3 O'CLOCK AS IAW DMC-B787-A-G72-21-01-02A-520A-A AND DMC-B787-A-G72-21-01-02A-720A-A, ACFT OK TO CONTINUE.

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