Service difficulty report · Probe · Boeing 7772U8

Difficulty date
July 3, 2019
Submitted
August 7, 2019
Operation
Air carrier
Aircraft
N828AX
Make and model
Boeing 7772U8
Aircraft serial
33682
Aircraft time
42,286 hours, 6,960 cycles
Part
Probe
Part number
0320KPU01
Part serial
021526
Condition
Inaccurate
Location
Center Tank Fuel
Stage of operation
CL
How discovered
O
Nature of condition
N
Precautionary procedure
A

As reported to the FAA. Reports are unverified, and codes are left as the FAA publishes them.

What was found

EICAS MESSAGE "FUEL DISAGREE" DISPLAYED ON CLIMB OUT. TOTALIZER FUEL READ 16 THOUSAND LBS. LESS THAN CALCULATED FUEL AND LIFT OFF FUEL SHOWED 6 THOUSAND LBS LESS THAN FLT PLN EXPECTED LIFT OFF FUEL. PERFORMED APPR CHECKLIST NON NORMAL. 2 POSSIBLIES - FUEL LEAK IN CTR TNK OR BAD CENTER FUEL GAUGE. QRH PROCEDURE INDICATES POSSIBLE CENTER TANK FUEL LEAK. CORRECTIVE ACTION: REMOVED AND REPLACED ALL CTR TANK FUEL PROBES PER AMM 28-11.

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