As reported to the FAA. Reports are unverified, and codes are left as the FAA publishes them.
What was found
ALL PROBE HEAT INOPERATIVE, COMES ON WHEN OVERRIDE IS SELECTED. TROUBLESHOT TO A FAULTY NOSE GEAR STRUT NOT FULLY EXTENDING. REMOVED AND REPLACED NOSE LANDING GEAR SHOCK STRUT ASSEMBLY IAW CMP 322016, 322002. OPS AND LEAK CHECKED GOOD.