As reported to the FAA. Reports are unverified, and codes are left as the FAA publishes them.
What was found
MAIN CABIN DOOR WILL NOT OPEN FROM THE OUTSIDE. //SIGNOFF// GAINED ACCESS TO AIRCRAFT ATTEMPTED TO OPS CHECK DOOR HANDLE, DOOR OPENED AND CLOSED NORMAL PERFORMED OPERATIONAL TEST OF THE DOOR OUTER HANDLE. NO DEFECTS NOTED. CLOSED DOOR ELECTRICALLY AND OPERATED INTERNAL HANDLE ALL CHECKED GOOD AND ALL INDICATIONS AND CAS MSGS NORMAL. CL650MM 52-11-07